Shipping times may vary based on your location. Our typical shipment time is within 24 hours.

U.S., Alaska, Canada, Hawaii, Puerto Rico

Ground shipping is provided by DHL, FedEx, or UPS. Ground service is only good for the continental U.S. Shipping to Alaska, Canada, and Hawaii is an additional cost. Shipping express or overseas is extra and may not be offered on some items. Please e-mail us for rate quotes. We only ship to physical addresses. Shipping to P.O. Box or APO addresses is an additional cost. Items shipped from our warehouse will usually ship within 2 business days. Items shipped directly from the factory’s warehouse will usually ship within 5 business days. Once shipped, please allow up to 10 business days depending upon the product and your location. If available, a tracking number will be emailed once the item is in transit. We pride ourselves in providing quick service. However, we do run into situations where the factory may experience unexpected delays in processing and shipping. We will do our best to make you aware of those situations.

No Sales Tax

All items sold are covered by shipping insurance and a manufacturer warranty. If the item is received damaged, please notify us immediately. We have 10 days to report any damages to our shipper or your claim will not be honored. If the item was shipped from our warehouse, we will ship you a replacement item right away provided it is in stock. We will file a claim with our shipper and arrange to have the damaged item picked up at our cost. If the item was shipped from the factory’s warehouse, we will contact them to handle the damage claim. They will take care of picking up the damaged item and shipping you a replacement provided it is in stock. If the product is received defective or is missing parts, again, notify us immediately. The manufacturer will be contacted by us. The manufacturer will either repair or replace parts or the item at their discretion. If the item cannot be repaired or replaced, a refund will be issued in full. The factory will provide a Return Goods Authorization number for the damaged or defective item.

All sales are final. If you order an item and it arrives defective or damaged and cannot be replaced, we will issue you a full refund. If you order an item and it is not what you expected or you simply change your mind, we will allow you 30 days to exchange that item for another of equal or greater value. The exchange value will be for the product only. You will be responsible for the shipping costs. If the new item is of greater value, you will be responsible for the cost difference. The returned item must be in an unused condition in the original packaging. Any item that has been used or installed will not be exchanged. We will issue you a Return Goods Authorization number for the exchange.